Help

A step doesn't match my TV

Open that step in the app and tap "This step is wrong on my TV" — it writes the email for you, with your TV and the step filled in. Or write to [email protected] with your TV brand, model year and what you see instead. A photo of the menu helps most.

My TV brand isn't listed

Pick "Other / not sure" for the places every smart TV hides these settings, and email us the brand — it tells us what to check next.

Will this break my TV?

No. Every step tells you what stops working before you change it — usually nothing you'll notice. Streaming and apps keep working.

Something turned back on

Software updates sometimes switch these back. Curtains reminds you to re-check; the re-check takes about a minute.

Contact

[email protected] — the Usher reads everything.